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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Pavlo

June 28, 2024

5  out of  5 rating by Chris Pavlo
"Ben and his staff are great and very responsive!"
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Robert Lee

May 1, 2024

5  out of  5 rating by Robert Lee
"This office is very helpful and offer good advice for any situation!"
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William Wilson

January 26, 2024

5  out of  5 rating by William Wilson
"I have several policies with them with great service .They are a pleasure to deal with."
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Doug Lang

November 7, 2023

5  out of  5 rating by Doug Lang
"Ben and team are great. We were with his office over the last 4 years after moving from Florida and couldn't have picked a better agent! We recently moved our account for convenience to an office closer to our new home in Kennesaw. Otherwise, we would have stayed with this team indefinitely. Highly recommended for all you insurance requirements!!!"
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Obioha Okereke

November 7, 2023

5  out of  5 rating by Obioha Okereke
"I was recently helped by Patrick Carter and he was very prompt in responding to my emails and providing me with a home insurance quote. Selecting home insurance has been a hassle so far and Patrick helped simplify things and provide me with the information I needed!"
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William Carswell

October 30, 2023

5  out of  5 rating by William Carswell
"Best insurance agent in Macon Ga. Helped handle a claim on our vehicle and made things very fast and simple. Office staff is very knowledgeable and professional but treat you as family. Great Company"
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Larri Prince

September 25, 2023

5  out of  5 rating by Larri Prince
"Patrick Carter with Ben Granitz office provided me with excellent customer service on my auto policy. Look forward to working with Patrick in the future for my insurance needs"
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Maddie Carpenter

September 15, 2023

5  out of  5 rating by Maddie Carpenter
"I had the privilege of getting helped by Kerry. He went above and beyond to make sure we had every discount possible and had the best coverage possible. I mentioned my husband hitting a deer a while back and he recommended we go with a $0 deductible on Comprehension. He didn’t hesitate to answer any and all questions I had and made sure he gave his honest answer and let me decide what to do. I always dread looking for new car insurance, but Kerry definitely knows what he’s doing and was able to help more than enough! Thank you!!"
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sheldon hunt

August 31, 2023

5  out of  5 rating by sheldon hunt
"Friendly staff great place would not go any place else"
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Evan Smith

August 30, 2023

5  out of  5 rating by Evan Smith
"Impeccable customer service. Great bundle options. Made the decision very easy for me to switch to Ben Granitz State Farm Agency. I have had assistance from Ben, Tim, Kerry and Patrick. All of their service was spot on. Thanks Fellas."
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Kale Newsome

August 18, 2023

5  out of  5 rating by Kale Newsome
"I have State Farm and I do the pest control for these guys everyone in this office is great"
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Ginia W

March 7, 2023

1  out of  5 rating by Ginia W
"My husband has been with this company for many years. They tried to make him liable for a claim he was in no way liable for because both parties were insured by statefarm. A guy name Christopher told me to chill as I attempted to give my husband advice. The entire claim process was horrible. They have multiple agents handling claims who appear to lack knowledge and good judgment. I recommend Geico. Geico is professional and handle their claims in a fair consistent manner."
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Macey Leigh

May 24, 2022

5  out of  5 rating by Macey Leigh
"Heath is awesome! I had to call several times with questions and concerns. He was so patient and kind. I have been with State Farm for over 12 years with different agents and this has been the best."
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Alisabeth Joy

January 24, 2022

5  out of  5 rating by Alisabeth Joy
"As a new GA resident and not knowing where to go for my insurance needs, I am WAY beyond thrilled that this office just-so-happened to be right near our new home. My agent, Heath, is always SUPER responsive!! He's been there for us for the simple things, like transferring our Auto Policy from out-of-state, to helping us navigate the odd situations that may arise, like if you (accidentally) forget to establish residency within the required 30-day period and end up facing a driver's license suspension in your previous state (whoops!!) and have to navigate that kind of crazy! Not only do we have auto, but now homeowner's and business as well. To be fully transparent; I appreciate Heath, and the rest of Ben's team, so much because every single time I need something (which is almost daily), Heath or Ben are right there. No joke! I think I owe them all WAAAYYY more than this review, I'm thinking gift baskets? Yeah...this office is that good! Why go anywhere else when you'll know you have a team in your corner, not just anytime, but EVERYTIME you need them?!"
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kevin stilwell

October 8, 2021

5  out of  5 rating by kevin stilwell
"Great staff and service"
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William Warren

October 1, 2020

5  out of  5 rating by William Warren
"Best service around! Always quick to take care of any needs I have. Stress free knowing my insurance is in good hands."
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Vasav Patel

September 23, 2020

5  out of  5 rating by Vasav Patel
"Ben is fantastic in his work and keeps his promise. He has the interest of his clients as his priority. I received a refund from my insurance company, just because Ben initiated the process . Ben , keep up the good work"
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Danielle Prince

August 25, 2020

5  out of  5 rating by Danielle Prince
"I am enjoying being a customer of this office. I truly believe that its to employees that make it awesome never had a single problem. Always so helpful and i am a person to them not just a policy. Thank to all of you in the office i appreciate all that do do for me"
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Stacey Thornton

November 14, 2019

5  out of  5 rating by Stacey Thornton
"Great people!! Katie is the best!!"
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Jamaal Berry

October 16, 2019

5  out of  5 rating by Jamaal Berry
"Awesome customer service. Awesome rates. Kate is awesome! Very affordable!"
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Christina Barfield

October 11, 2019

5  out of  5 rating by Christina Barfield
"Ben and his crew are phenomenal! From stopping in the office and everyone being so warm, to Ben coming to our house to help when a tornado came through our property and left significant damage, to calling late at night when we hit a deer, they always look out for us and really do show that neighborly side of what State Farm promises. You'd be crazy to go with anyone else!"
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Casey Bramble

July 3, 2019

5  out of  5 rating by Casey Bramble
"Very pleased with my experience. The people and staff here are wonderful! Would definitely recommend 10/10"
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Zach Griffin

July 3, 2019

5  out of  5 rating by Zach Griffin
"Very kind and helpful! Klaudia was exceptionally friendly and helpful"
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Cailey Sims

July 3, 2019

5  out of  5 rating by Cailey Sims
"Provides the best customer service in a quick manner! Would recommend him to everyone for their insurance!"
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Laura Krause

July 3, 2019

5  out of  5 rating by Laura Krause
"Great service!"