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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Beacham

Taylor Beacham

October 1, 2024

5  out of  5
rating by Taylor Beacham
"So glad I switched to Ben’s agency! Friendly/knowledgeable staff and convenient location. Look no further for your one stop insurance shop!"
We responded:
"Thanks for the review Taylor! We appreciate you and Justin’s business!"
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Cheyenne

September 30, 2024

5  out of  5
rating by Cheyenne
"Best insurance agent in Middle Georgia! Catherine is the best!"
We responded:
"Thank you Cheyenne! I agree…she is the best!"
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Regina Mullins

September 30, 2024

5  out of  5
rating by Regina Mullins
"Ben and Catherine help me get a great rate on my policy, they both are so kind and helpful. Thanks For all you do for me"
We responded:
"Thank you Regina! We appreciate your business!!"
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M Madari

September 18, 2024

5  out of  5
rating by M Madari
"Great customer service and very helpful."
We responded:
"Thank you for your business! We appreciate you!"
Profile photo of Wes Aiken

Wes Aiken

September 10, 2024

5  out of  5
rating by Wes Aiken
"This macon office aa a whole has always taken care of all my insurance needs and make sure they get me the best rate possible. As many times I have changed out vehicles they always had my back covered. I appreciate all they do for me and this is one of the best choices i ever made!"
We responded:
"Thanks Wes! We appreciate you!!"
Profile photo of Jonnie Ryles

Jonnie Ryles

August 28, 2024

5  out of  5
rating by Jonnie Ryles
"I have been with this State Farm Branch for about 7 years and I love them! They are so helpful and friendly. I really appreciate y’all!"
We responded:
"Thank you Jonnie! We appreciate your business! Thanks for the review!"
Profile photo of Chris Pavlo

Chris Pavlo

June 28, 2024

5  out of  5
rating by Chris Pavlo
"Ben and his staff are great and very responsive!"
We responded:
"Thank you Chris! We appreciate you!"
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Robert Lee

May 1, 2024

5  out of  5
rating by Robert Lee
"This office is very helpful and offer good advice for any situation!"
We responded:
"Thank you Robert!!"
Profile photo of William Wilson

William Wilson

January 26, 2024

5  out of  5
rating by William Wilson
"I have several policies with them with great service .They are a pleasure to deal with."
We responded:
"Thank you William! We really appreciate you!"
Profile photo of Doug Lang

Doug Lang

November 7, 2023

5  out of  5
rating by Doug Lang
"Ben and team are great. We were with his office over the last 4 years after moving from Florida and couldn't have picked a better agent! We recently moved our account for convenience to an office closer to our new home in Kennesaw. Otherwise, we would have stayed with this team indefinitely. Highly recommended for all you insurance requirements!!!"
We responded:
"Thank you for your business Doug!"
Profile photo of Obioha Okereke

Obioha Okereke

November 7, 2023

5  out of  5
rating by Obioha Okereke
"I was recently helped by Patrick Carter and he was very prompt in responding to my emails and providing me with a home insurance quote. Selecting home insurance has been a hassle so far and Patrick helped simplify things and provide me with the information I needed!"
We responded:
"Thank you for letting Patrick help you out and thank you for your review! We appreciate you!"
Profile photo of William Carswell

William Carswell

October 30, 2023

5  out of  5
rating by William Carswell
"Best insurance agent in Macon Ga. Helped handle a claim on our vehicle and made things very fast and simple. Office staff is very knowledgeable and professional but treat you as family. Great Company"
We responded:
"Thank you Bill! Glad I could help. I appreciate your business!"
Profile photo of Larri Prince

Larri Prince

September 25, 2023

5  out of  5
rating by Larri Prince
"Patrick Carter with Ben Granitz office provided me with excellent customer service on my auto policy. Look forward to working with Patrick in the future for my insurance needs"
We responded:
"Thank you Larri! We appreciate you. "
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Maddie Carpenter

September 15, 2023

5  out of  5
rating by Maddie Carpenter
"I had the privilege of getting helped by Kerry. He went above and beyond to make sure we had every discount possible and had the best coverage possible. I mentioned my husband hitting a deer a while back and he recommended we go with a $0 deductible on Comprehension. He didn’t hesitate to answer any and all questions I had and made sure he gave his honest answer and let me decide what to do. I always dread looking for new car insurance, but Kerry definitely knows what he’s doing and was able to help more than enough! Thank you!!"
We responded:
"Thank you Maddie! We appreciate your business and your review!"
Profile photo of sheldon hunt

sheldon hunt

August 31, 2023

5  out of  5
rating by sheldon hunt
"Friendly staff great place would not go any place else"
We responded:
"Thank you Sheldon! We appreciate you"
Profile photo of Evan Smith

Evan Smith

August 30, 2023

5  out of  5
rating by Evan Smith
"Impeccable customer service. Great bundle options. Made the decision very easy for me to switch to Ben Granitz State Farm Agency. I have had assistance from Ben, Tim, Kerry and Patrick. All of their service was spot on. Thanks Fellas."
We responded:
"Thanks Evan! We appreciate you!"
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Kale Newsome

August 18, 2023

5  out of  5
rating by Kale Newsome
"I have State Farm and I do the pest control for these guys everyone in this office is great"
We responded:
"Thanks Kale! We appreciate not having bugs in our office!"
Profile photo of Ginia W

Ginia W

March 7, 2023

1  out of  5
rating by Ginia W
"My husband has been with this company for many years. They tried to make him liable for a claim he was in no way liable for because both parties were insured by statefarm. A guy name Christopher told me to chill as I attempted to give my husband advice. The entire claim process was horrible. They have multiple agents handling claims who appear to lack knowledge and good judgment. I recommend Geico. Geico is professional and handle their claims in a fair consistent manner."
We responded:
"Hi Ginia. Thank you for your review. I’m not familiar with this claim, as I don’t have access to all claims that happen at State Farm. Are you sure he is a customer at my agency? I don’t have a person named Christopher who works here. Could you please give me a call so that I can look into this further and see what I can do to help? 478-219-9615. Thanks!"
Profile photo of Macey Leigh

Macey Leigh

May 24, 2022

5  out of  5
rating by Macey Leigh
"Heath is awesome! I had to call several times with questions and concerns. He was so patient and kind. I have been with State Farm for over 12 years with different agents and this has been the best."
We responded:
"Thank you Macey! I agree…Heath is fantastic. I am glad to hear that you have had a good experience with us. We appreciate you!"
Profile photo of Alisabeth Joy

Alisabeth Joy

January 24, 2022

5  out of  5
rating by Alisabeth Joy
"As a new GA resident and not knowing where to go for my insurance needs, I am WAY beyond thrilled that this office just-so-happened to be right near our new home. My agent, Heath, is always SUPER responsive!! He's been there for us for the simple things, like transferring our Auto Policy from out-of-state, to helping us navigate the odd situations that may arise, like if you (accidentally) forget to establish residency within the required 30-day period and end up facing a driver's license suspension in your previous state (whoops!!) and have to navigate that kind of crazy! Not only do we have auto, but now homeowner's and business as well. To be fully transparent; I appreciate Heath, and the rest of Ben's team, so much because every single time I need something (which is almost daily), Heath or Ben are right there. No joke! I think I owe them all WAAAYYY more than this review, I'm thinking gift baskets? Yeah...this office is that good! Why go anywhere else when you'll know you have a team in your corner, not just anytime, but EVERYTIME you need them?!"
We responded:
"Thank you so much Alisabeth! We are happy to be doing business with you! We’re here anytime you need us."
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kevin stilwell

October 8, 2021

5  out of  5
rating by kevin stilwell
"Great staff and service"
We responded:
"Thank you Kevin! We appreciate your business!"
Profile photo of William Warren

William Warren

October 1, 2020

5  out of  5
rating by William Warren
"Best service around! Always quick to take care of any needs I have. Stress free knowing my insurance is in good hands."
We responded:
"Thank you William!!"
Profile photo of Vasav Patel

Vasav Patel

September 23, 2020

5  out of  5
rating by Vasav Patel
"Ben is fantastic in his work and keeps his promise. He has the interest of his clients as his priority. I received a refund from my insurance company, just because Ben initiated the process . Ben , keep up the good work"
We responded:
"Thank you Vasav! We appreciate your business! Glad to have you on board."
Profile photo of Danielle Prince

Danielle Prince

August 25, 2020

5  out of  5
rating by Danielle Prince
"I am enjoying being a customer of this office. I truly believe that its to employees that make it awesome never had a single problem. Always so helpful and i am a person to them not just a policy. Thank to all of you in the office i appreciate all that do do for me"
We responded:
"Thank you for your kind words, Danielle! We appreciate you very much!"
Profile photo of Stacey Thornton

Stacey Thornton

November 14, 2019

5  out of  5
rating by Stacey Thornton
"Great people!! Katie is the best!!"
We responded:
"Thank you Stacey! I agree. Katie is great!!"